Kyoungwon Seo*, Joice Tang*, Ido Roll, Sidney Fels, Dongwook Yoon. The impact of artificial intelligence on learner-instructor interaction in online learning. In the International Journal of Educational Technology in Higher Education (ETHE).
Joice Tang, Ning F. Ma, Dongwook Yoon. Understanding How Customers Attribute Accountability in Food Delivery Breakdowns. In Workshop on Transparency and Explanations in Smart Systems (TExSS) at IUI 2021.
([*] denotes equal contribution)